Privacy Policy and Liability

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Privacy Policy

1. An overview of data protection


The following gives a simple overview of what happens to your personal
information when you visit our website. Personal information is any data
with which you could be personally identified. Detailed information on
the subject of data protection can be found in our privacy policy found

The Kramer Schalltechnik GmbH is fully complying with the EU-General Data Protection Regulation (GDPR), in Germany also known as EU-Datenschutzgrundverordnung (DSGVO). In this document we will use either terms GDPR or DSGVO to refer to the same EU-General Data Protection Regulation and its articles.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator.
The operator’s contact details can be found in the website’s required
legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the
website. These data are primarily technical data such as the browser and
operating system you are using or when you accessed the page. These
data are collected automatically as soon as you enter our website.

When registering for the noise3D Service then user data will be collected as well, which is required to fullfill the noise3D contract, further details will be provided in the following chapters. When the processing of data is required for fullfilling the contract, then this is based on the EU legislation Art. 6 Sect. 1 lit. b General Data Protection Regulation GDPR.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the
website. Other data can be used to analyze how visitors use the site. Die für die Zwecke des noise3D Vertrags erhobenen Daten dienen einerseits dazu, Ihre Lizens zu registrieren und zu schützen, andererseits auch um über den PayPal Service Ihnen die Bezahlung des Service zu ermöglichen. Ihre eMail Adresse verwenden wir, um Sie bei Problemfällen über Lösungsmöglichkeiten zu informieren.

What rights do you have regarding your data?

You always have the right to request information about your stored data,
its origin, its recipients, and the purpose of its collection at no
charge. You also have the right to request that it be corrected,
blocked, or deleted. You can contact us at any time using the address
given in the legal notice if you have further questions about the issue
of privacy and data protection. You may also, of course, file a
complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing
behavior. This happens primarily using cookies and analytics. The
analysis of your surfing behavior is usually anonymous, i.e. we will not
be able to identify you from this data. You can object to this analysis
or prevent it by not using certain tools. Detailed information can be
found in the following privacy policy.

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data
very seriously. We treat your personal data as confidential and in
accordance with the statutory data protection regulations and this
privacy policy.

If you use this website, various pieces of
personal data will be collected. Personal information is any data with
which you could be personally identified. This privacy policy explains
what information we collect and what we use it for. It also explains how
and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be
subject to security breaches. Complete protection of your data from
third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

Kramer Schalltechnik GmbH
Otto-von-Guericke-Straße 8
53757 Sankt Augustin

Telephone: +49 (0) 2241-25 773-0

The responsible party is the natural or legal person who alone or jointly
with others decides on the purposes and means of processing personal
data (names, email addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent.
You may revoke your consent at any time with future effect. An informal
email making this request is sufficient. The data processed before we
receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person
affected may file a complaint with the competent regulatory authorities.
The competent regulatory authority for matters related to data
protection legislation is the data protection officer of the German
state in which our company is headquartered. A list of data protection
officers and their contact details can be found at the following link:

Right to data portability

You have the right to have data which we process based on your consent or
in fulfillment of a contract automatically delivered to yourself or to a
third party in a standard, machine-readable format. If you require the
direct transfer of data to another responsible party, this will only be
done to the extent technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the
protection of the transmission of confidential content, such as the
inquiries you send to us as the site operator. You can recognize an
encrypted connection in your browser’s address line when it changes from
“http://” to “https://” and the lock icon is displayed in your
browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with
information free of charge about any of your personal data that is
stored as well as its origin, the recipient and the purpose for which it
has been processed. You also have the right to have this data
corrected, blocked or deleted. You can contact us at any time using the
address given in our legal notice if you have further questions on the
topic of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the
context of website legal notice requirements with regard to sending
promotional and informational materials not expressly requested. The
website operator reserves the right to take specific legal action if
unsolicited advertising material, such as email spam, is received.

3. Data protection officer

Statutory data protection officer

We have appointed a data protection officer for our company.

Darius Styra
Kramer Schalltechnik GmbH
Otto-von-Guericke-Straße 8
53757 Sankt Augustin

Telephone: +49 (0) 2241-25 773-12

4. Data collection on our website


Some of our web pages use cookies. Cookies do not harm your computer and do
not contain any viruses. Cookies help make our website more
user-friendly, efficient, and secure. Cookies are small text files that
are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically
deleted after your visit. Other cookies remain in your device’s memory
until you delete them. These cookies make it possible to recognize your
browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie.
Alternatively, your browser can be configured to automatically accept
cookies under certain conditions or to always reject them, or to
automatically delete cookies when closing your browser. Disabling
cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain
functions you wish to use (such as the shopping cart) are stored
pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator
has a legitimate interest in the storage of cookies to ensure an
optimized service provided free of technical errors. If other cookies
(such as those used to analyze your surfing behavior) are also stored,
they will be treated separately in this privacy policy.

Server log files

The website provider automatically collects and stores information that
your browser automatically transmits to us in “server log files”. These

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the
processing of data to fulfill a contract or for measures preliminary to a

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and
any follow-up questions. We do not share this information without your

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on
the contact form until you request its deletion, revoke your consent
for its storage, or the purpose for its storage no longer pertains (e.g.
after fulfilling your request). Any mandatory statutory provisions,
especially those regarding mandatory data retention periods, remain
unaffected by this provision.

noise3D Service

When registering for the noise3D Service we will capture

  • Name und First name and Address (City, Street and Zip code), so that we can identify you as the contract partner
  • Company, so that we can identify and provide multiple license for your company
  • your country, so that we can calculate correct taces
  • your e-mail address, for registration, invoicing and error resolution communication
  • your chosen username and password, so that we can provide personal access to noise3D and protect your license
  • your chosen security question and answer to allow you a reset of your chosen password
  • your VAT tax code (EU customers only) so that you can chose the VAT reverse charge process

The data will be stored by us for fullfilling the contractual obligations. We are not transfering the data to anyone without your consent. When you intend to pay the noise3D license fee (for your contract fullfillment) then you will use the PayPal service, by logging into PayPal using your privat PayPal account information. Only when you proceed to PayPal we will provide exclusively your chosen noise3D username to PayPal, so that PayPal can eventually confirm the payment for this username. The payment itself will be logged in both, your PayPal account and our PayPal account.

The processing of data recorded in the registration form will take place exclusively on the basis of your consent (Art. 6 (1)(a) DSGVO). You can revoke your consent at any time. For this purpose a simple e-mail to us will be fully sufficient. The legality of the until revocation completed data processing operations remain unaffected by the revocation.

The data provided by you in the registration form remain with us either until you request the deletion of the data, Your withdraw your consent to storage, or the the purpose for data storage is eliminated (e.g. after termination of the noise3D service by you or us). Mandatory statutory provisions – especially retention periods – remain unaffected.

 4b. Transfer of Data

Kramer Schalltechnik GmbH waives any commercial transfer of your data (sale, rental) to third parties. If your data is processed by our service providers who support us in contracting noise3D, the scope of the transmitted data is limited to the minimum required. The data transfer is encrypted.

In the context of order processing, our partners have been carefully selected by us and are obliged to trust our data in accordance with the statutory provisions of Art. 28 EU GDPR and to observe our own data protection standards. In particular, our partners are not permitted to pass on the data of our customers for advertising purposes to third parties or to use them commercially.

During processing, we pass on your data to the following recipients:

  • PayPal – Payment of the service
  • IT service provider (noise3D data center) – administration of your license

In the event that disclosure of data to third parties is required to fulfill the data processing purposes, Kramer Schalltechnik shall ensure that all necessary measures are taken (for example by so-called EU Standard Contractual Clauses) necessary to provide an adequate level of data protection.

The processing of registration and payment data involves data transmissions to servers of our service providers based in the USA. The data transfer is based on so called  Standard contractual clauses of the EU – Commission.

5. Analytics and advertising

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. This
service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain
View, CA 94043, USA (“Google”).

reCAPTCHA is used to check whether
the data entered on our website (such as on a contact form) has been
entered by a human or by an automated program. To do this, reCAPTCHA
analyzes the behavior of the website visitor based on various
characteristics. This analysis starts automatically as soon as the
website visitor enters the website. For the analysis, reCAPTCHA
evaluates various information (e.g. IP address, how long the visitor has
been on the website, or mouse movements made by the user). The data
collected during the analysis will be forwarded to Google.

The reCAPTCHA analyses take place completely in the background. Website
visitors are not advised that such an analysis is taking place.

Data processing is based on Art. 6 (1) (f) DSGVO. The website operator has a
legitimate interest in protecting its site from abusive automated
crawling and spam.

For more information about Google reCAPTCHA and Google’s privacy policy, please visit the following links: and

6. Plugins and tools

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by
Google. When you open a page, your browser loads the required web fonts
into your browser cache to display texts and fonts correctly.

When you call up a page of our website that contains a social plugin, your
browser makes a direct connection with Google servers. Google thus
becomes aware that our web page was accessed via your IP address. The
use of Google Web fonts is done in the interest of a uniform and
attractive presentation of our website. This constitutes a justified
interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at and in Google’s privacy policy at

Google Maps

This site uses the Google Maps map service via an API. It is operated by
Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This
information is generally transmitted to a Google server in the USA and
stored there. The provider of this site has no influence on this data

The use of Google Maps is in the interest of making our
website appealing and to facilitate the location of places specified by
us on the website. This constitutes a justified interest pursuant to
Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of Google at


Dispute resolution

The European Commission provides a platform for online dispute resolution (OS):

Please find our email in the impressum/legal notice.

We do not take part in online dispute resolutions at consumer arbitration boards.

Responsible for the content according to § 55 Abs. 2 RStV: Jörn Latz, Darius Styra, Ralf Tölke


Liability for Contents

As service providers, we are liable for own contents of these websites according to Sec. 7, paragraph 1 German Telemedia Act (TMG). However, according to Sec. 8 to 10 German Telemedia Act (TMG), service providers are not obligated to permanently monitor submitted or stored information or to search for evidences that indicate illegal activities.

Legal obligations to removing information or to blocking the use of information remain unchallenged. In this case, liability is only possible at the time of knowledge about a specific violation of law. Illegal contents will be removed immediately at the time we get knowledge of them.

Liability for Links

Our offer includes links to external third party websites. We have no influence on the contents of those websites, therefore we cannot guarantee for those contents. Providers or administrators of linked websites are always responsible for their own contents.

The linked websites had been checked for possible violations of law at the time of the establishment of the link. Illegal contents were not detected at the time of the linking. A permanent monitoring of the contents of linked websites cannot be imposed without reasonable indications that there has been a violation of law. Illegal links will be removed immediately at the time we get knowledge of them.

Contents and compilations published on these websites by the providers are subject to German copyright laws. Reproduction, editing, distribution as well as the use of any kind outside the scope of the copyright law require a written permission of the author or originator. Downloads and copies of these websites are permitted for private use only.
The commercial use of our contents without permission of the originator is prohibited.

Copyright laws of third parties are respected as long as the contents on these websites do not originate from the provider. Contributions of third parties on this site are indicated as such. However, if you notice any violations of copyright law, please inform us. Such contents will be removed immediately.